Our Story
IceProLab, founded in 2010, is one of the original peptide companies in an industry saturated with young, inexperienced suppliers. It is our core values of delivering the highest quality, competitively priced products paired with an unsurpassed level of customer service that have enabled our company to thrive for several years. Through strategic industry partnerships, EP has developed into an industry leader with clients that span the entire spectrum of the life science research community.
Our Philosophy
Our philosophy is simple: QUALITY IS EVERYTHING.
We had the choice of either providing the lowest possible prices by cutting corners and sourcing from non-reputable suppliers, or take the necessary extra measures in manufacturing and quality control to deliver the safest, most accurate and effective products available. The integrity of our clients’ research is worth the higher costs incurred in this process. We are confident that knowledgeable clients (like yourself) understand that, when it comes to research companies, you get what you pay for.
Our Ordering Process
Our website facilitates a safe, simple and convenient ordering process. Through the latest SSL security technology, and a user-friendly website design, we have created an environment where clients can place orders easily, and with the confidence and peace-of-mind that comes from a 100% guaranteed secure website. Our clients can also enjoy the confidence of knowing that every dollar spent with us will go towards the top-quality products they expect. We guarantee the accuracy of every product we provide and will offer replacements in the event of any legitimate discrepancy. We complement our clients’ loyalty by giving 5% cash back through EP Rewards.
Our Promise to You
When placing an order with IceProLab, know that you are in good hands. We take pride in treating every client, large or small, with the utmost regard. Any and all customer support issues are taken care of in the timeliest fashion; lots of times within minutes! Our team of trained professionals see to it that orders are fulfilled and shipped privately and securely. You, the client, are our top priority. We promise to make every one of your experiences with our company a complete success. We know that by doing this, we will increase the potential of earning your trust and developing a long-standing, mutually beneficial relationship. We look forward to the opportunity of providing you with your research supply needs. Your research is our business!